1. Operation steps for removing dual authentication of Apple ID (both mobile and computer browsers)

  1. Browser opens Apple ID official websitehttps://appleid.apple.com/, enter your account number and password to log in.
  2. A Captcha sending prompt pops up on the page, and click [No Captcha Received].
  3. Jump to the number confirmation page and click [Don't recognize this number].
  4. A prompt window pops up and click [Close].
  5. Enter the matching birth date of the account (included in the account information provided by customer service when purchasing the account), and click Continue.
  6. Fill in the answers corresponding to the three sets of security questions (included in the account information) and click Continue.
  7. The page prompts you to confirm that dual authentication is turned off, and click [Continue].
  8. Set the new Apple ID login password, fill in the completion point to continue, and finally click Close. The dual authentication is successfully cancelled.

2. Apple ID account locking self-service unlocking process

  1. Browser opens the official websitehttps://appleid.apple.com/, enter the account and password to enter the verification page.
  2. Find the [Unlock Account] button on the page and click.
  3. Enter the locked Apple ID account and click Continue.
  4. Check [Answer Security Questions] for verification method, and click Continue.
  5. Fill in the account registration birthday and all confidential answers in turn, and submit to continue.
  6. Set a new login password. After submission, the account lock status will be lifted and you can log in normally.

3. Important reminders for operation

  1. Account birthday and confidential answers are all in the account text sent by customer service after purchase, and are copied and saved in advance to avoid interruption of operations.
  2. Dual authentication has been opened for more than two weeks, and official channels cannot be closed. They need to be cancelled within two weeks of the first opening.
  3. It is recommended to use ordinary domestic networks throughout the entire process. accelerators/agents may easily cause page verification to fail.
  4. After removing dual authentication and unlocking the account, modify the full set of secret information as soon as possible to improve account security.